Boquete

Waiters

1. Greet customers: Welcome and guide customers to their tables, ensuring they feel comfortable.

2. Present the menu: Explain the menu, including daily specials, and answer questions about dishes and drinks.

3. Take orders: Write down or enter orders into the system, ensuring they are clear and complete, including any special requests or dietary restrictions.

4. Serve food and drinks: Bring dishes and drinks to the table efficiently and with good presentation.

5. Check customer satisfaction: Ask if everything is okay during the meal and attend to any additional needs.

6. Handle payments: Present the bill, process payments and handle tips appropriately.

7. Collaborate with kitchen staff: Coordinate with the kitchen team to ensure that orders are prepared correctly and on time.

8. Maintain the table and service area: Make sure that the tables are clean and well equipped with what is necessary throughout the service.

9. Resolve complaints or problems: Address and resolve any complaints or problems that customers may have, or channel them to the manager if necessary.

10. Ensure cleanliness: Assist in cleaning tables and preparing the service area for the next customers, including preparing tables for new diners.

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Coffee Shop Attendant

1. Serve customers: Greet customers politely, take their orders and answer their questions about the menu.

2. Prepare beverages and food: Prepare coffee, tea, and other beverages to cafeteria standards, as well as prepare simple foods such as sandwiches or cakes.

3. Manage the cash register: Accurately process payments, including cash and cards, and issue receipts.

4. Keep work area clean: Ensure bar, coffee machine, and other prep areas are clean and organized at all times.

5. Replenish supplies: Check and replenish the ingredients, utensils and other supplies necessary for the service.

6. Coordinate with the team: Work together with the rest of the staff to ensure fast and efficient service.

7. Address complaints or special requests: Resolve minor problems or channel complaints to ensure customer satisfaction.

8. Promote products: Suggest products or menu combinations to improve the customer experience.

9. Prepare takeout orders: Package orders correctly for takeout or home delivery.

10. Closing and opening the store: Assist in the opening or closing tasks of the cafeteria, including final cleaning and organization for the next day.

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