1. Serve customers: Greet customers politely, take their orders and answer their questions about the menu.
2. Prepare beverages and food: Prepare coffee, tea, and other beverages to cafeteria standards, as well as prepare simple foods such as sandwiches or cakes.
3. Manage the cash register: Accurately process payments, including cash and cards, and issue receipts.
4. Keep work area clean: Ensure bar, coffee machine, and other prep areas are clean and organized at all times.
5. Replenish supplies: Check and replenish the ingredients, utensils and other supplies necessary for the service.
6. Coordinate with the team: Work together with the rest of the staff to ensure fast and efficient service.
7. Address complaints or special requests: Resolve minor problems or channel complaints to ensure customer satisfaction.
8. Promote products: Suggest products or menu combinations to improve the customer experience.
9. Prepare takeout orders: Package orders correctly for takeout or home delivery.
10. Closing and opening the store: Assist in the opening or closing tasks of the cafeteria, including final cleaning and organization for the next day.