1. Greet customers: Welcome and guide customers to their tables, ensuring they feel comfortable.
2. Present the menu: Explain the menu, including daily specials, and answer questions about dishes and drinks.
3. Take orders: Write down or enter orders into the system, ensuring they are clear and complete, including any special requests or dietary restrictions.
4. Serve food and drinks: Bring dishes and drinks to the table efficiently and with good presentation.
5. Check customer satisfaction: Ask if everything is okay during the meal and attend to any additional needs.
6. Handle payments: Present the bill, process payments and handle tips appropriately.
7. Collaborate with kitchen staff: Coordinate with the kitchen team to ensure that orders are prepared correctly and on time.
8. Maintain the table and service area: Make sure that the tables are clean and well equipped with what is necessary throughout the service.
9. Resolve complaints or problems: Address and resolve any complaints or problems that customers may have, or channel them to the manager if necessary.
10. Ensure cleanliness: Assist in cleaning tables and preparing the service area for the next customers, including preparing tables for new diners.